Effective Date: 4 August 2026
At AllCARE Solutions Limited (“AllCARE”, “we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit allcaresolutions.uk, purchase our products or services, or contact us.
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
AllCARE Solutions Limited
Website: https://allcaresolutions.uk
Email: info@allcaresolutions.uk
Registered Address:
26 Aston Way
Potters Bar
EN6 5NT
United Kingdom
If you have any questions regarding this Privacy Policy or how we process your personal data, please contact us using the details above.
2. Personal Information We Collect
We may collect the following information:
* Full name
* Company name (where applicable)
* Postal address
* Email address
* Telephone number
* Delivery and billing information
* IP address
* Browser type and device information
* Website usage information
* Cookies and similar technologies
* Communications you send to us
* Product enquiries and support requests
We only collect information that is necessary for providing our products and services.
3. How We Collect Your Information
We collect personal information when you:
* Contact us via our website
* Submit an enquiry form
* Purchase products or services
* Subscribe to newsletters
* Request support
* Communicate with us by email or telephone
* Browse our website through cookies and analytics technologies
4. How We Use Your Information
We use your information to:
* Respond to enquiries
* Process and deliver orders
* Provide customer support
* Improve our website and services
* Send important service communications
* Prevent fraud and misuse
* Comply with legal obligations
* Send marketing communications where you have consented or where permitted by law
5. Our Legal Basis for Processing
Under the UK GDPR, we process personal information on one or more of the following lawful bases:
* Consent
* Performance of a contract
* Compliance with legal obligations
* Legitimate business interests, provided these do not override your rights and freedoms
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
* Payment service providers
* Delivery and courier companies
* IT and website hosting providers
* Customer support providers
* Professional advisers
* Government or regulatory authorities where legally required
All third parties are required to protect your information and process it lawfully.
7. International Transfers
Where personal data is transferred outside the United Kingdom, we ensure that appropriate safeguards are in place, including recognised adequacy regulations or approved contractual safeguards, to protect your information.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
These measures include:
* SSL encryption
* Secure hosting
* Restricted staff access
* Password protection
* Regular security monitoring
Although we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.
When information is no longer required, it is securely deleted or anonymised.
10. Cookies
Our website uses cookies to improve user experience, analyse website traffic and enhance functionality.
Cookies may collect information such as:
* IP address
* Browser type
* Pages visited
* Time spent on the website
You may disable cookies through your browser settings, although some website features may not function correctly.
11. Your Rights
Under the UK GDPR, you have the right to:
* Request access to your personal information
* Request correction of inaccurate information
* Request deletion of your personal information
* Request restriction of processing
* Object to processing based on legitimate interests
* Request data portability
* Withdraw consent where processing is based on consent
To exercise these rights, please contact us at:
Email: info@allcaresolutions.uk
We will respond within the time required by applicable law.
12. Marketing Communications
Where you have given consent, we may send you information about our products, services and promotions.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
13. Children’s Privacy
Our products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
14. Links to Other Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage you to review their privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information.
By using allcaresolutions.uk, you acknowledge that you have read and understood this Privacy Policy.